Individual orders

User guide from initial consultation to order design and production

Step 1: Inquiry and initial consultation

Our catalogs will help you familiarize yourself with our products and the customization options for wooden coasters and cutting boards.

If you have ideas for unique product designs, contact us to start the process of executing an individual order. Specify your requirements, order quantities, desired production period, and any important considerations you have in mind.

You can use the contact form on our website or directly contact us via email at Don’t forget to include visual references or examples for your individual design project

Step 2: Design proposal

Our design team will create samples based on the information gathered during the initial consultation. You will receive digital mock-ups showing potential designs for your custom products. Provide feedback on the mock-ups to allow for adjustments to the design according to your vision and expectations.

Note that designs will be created considering manufacturing technical requirements (laser cutting or laser engraving).

Step 3: Design approval

If necessary, we will make up to 2-3 revisions to a single design based on your feedback. Once the design meets your expectations, approve the final version.

Step 4: Packaging options

Choose from our proposals on how to add individuality and uniqueness to your order. The product can be without packaging, with our packaging, or made according to your individual design.

For wooden coasters, we offer a customized stand that you can display in your store.

Step 5: Order submission

After approving the designs and setting the order quantities and delivery terms, we will send you a proforma invoice for payment. Upon receipt of payment, we will begin production of your order.

Step 6: Sample production

Before starting mass production, we will create a physical prototype of your individually designed products to ensure that the design is suitable for mass production. If necessary, we will make changes, and updated designs will be sent to you for approval.

Step 7: Production

Once the final design is approved, we will start production, adhering to the agreed timelines to ensure fast delivery. Quality checks are carried out during production to meet the highest standards.

Step 8: Quality control

After production is completed, we perform a final inspection to ensure the quality of the entire order.

Step 9: Delivery

Your order is carefully packaged and delivered to your specified location by your chosen logistics partner.

Step 10: Enjoy your individual product!

At every step, our team is committed to ensuring that your vision is translated into a beautifully crafted and personalized product. We look forward to the opportunity to deliver a unique and special product created especially for you.

Contact us

Visit us

Panerių str. 43, 03202, Vilnius, Lithuania
Monday-Friday: 9:00-16:30


For cooperation or internship opportunities in our company, write to us at


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